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A modern day business IT system, even one that supports a small organisation is a complex array of technologies and components from numerous vendors that has to be brought together into a cohesive robust and responsive set-up. Keeping the systems and devices running and maintained means most businesses are faced with multiple maintenance contracts to manage.
Our engineering team have been providing hardware and software services across the islands for the last 4 decades. We can provide multi-vendor support, across a wide range of hardware and software supported via IBM, HP, Cisco, Xerox, Citrix, Microsoft and NetApp, along with a number of other vendor technologies. Our customers benefit from a best in class Logicalis delivered service, underpinned by the support of our trusted partners.
We provide maintenance to a large number of island businesses and provide engineering support on a wide and varied range of equipment. We are also the 3rd party agents for numerous UK and Global Service Providers who rely on us to deliver their services in the Channel Islands; integrating with their procedures, working with their systems and ensuring we achieve their Service Levels.
As an IBM, HP, Cisco, Citrix, Xerox and Microsoft Partner with a pedigree as a 3rd Party maintenance provider our maintenance is a highly regarded and proven service, delivering comprehensive maintenance services across diverse, multi manufacturer estates. We have our own extensive field force, parts holdings, manufacturer accreditation & support.
Our accredited engineers have extensive experience in servicing and fixing a wide range of systems, peripherals and devices. They are supported by our Service Desk and stores personnel, who manage the individual call process and service delivery ensuring a quality and timely resolution to every call.